Our online boutique processes orders within Australia (only) from Gold Coast, AUS.
Estimated delivery times are as shown below.
NOTE: Your estimated delivery time is from date of dispatch, which may not necessarily be date of order.
EXPRESS POST AUSTRALIA ONLY $12.00
- METRO AREAS 1-2 BUSINESS DAYS
- NON-METRO AREAS 2-4 BUSINESS DAYS
All orders are dispatched within 2 business days of being placed. Orders placed within busy times such as holiday periods or sale periods may incur an extra day prior to dispatch. If you need your order before a certain date, feel free to contact us at email@example.com or call (07) 5591 2522 within business hours* and we will try our best to accommodate this. In some cases there may be a delay in dispatching your order, such as a stock issue, address issue etc. This may add time to your estimated delivery.
LOST OR MISSING PARCELS
We cannot take responsibility for any parcels that have gone missing, been stolen, or been delivered incorrectly. Unfortunately, once the parcel has left our hands it is the responsibility of AUSPOST and any further disputes must be settled with them.
We understand that sometimes, the order you've made simply doesn't work for you. Please reach out to firstname.lastname@example.org for any returns inquiries and we will do our best to help.
We will happily provide a refund (minus shipping costs) on full priced item within 7 days of receiving your order, purchased via Paypal or Credit Card.
If you suspect an item has been delivered to you faulty, please get in contact with us at email@example.com and we will endeavour to organise a replacement for you.
Our online store may be subject to stock discrepancies, if for some reason your order cannot be fulfilled we will offer a substitute or full refund for your order.
If you'd like to provide us with any feedback or ask us anything, please contact firstname.lastname@example.org